Employee biometrics are needed to enter our facilities. There are cameras in all common spaces every 20 feet. Cameras above every employee workstation, and agent phone calls can always be observed and reviewed by our compliance department as well as you the client and your internal compliance department for the campaign we are handling. We are compliant with ISO/IEC 20000-1, HIPPA, and utilize Privacy Shield, Qualys SSL, Sysnet and Pci, as well as the National DNC Registry.
Our facilities are completely autonomous with redundant power generators and redundant internet service which include both satellite and fiber connections.